Upside for Sales & CS

Everything on the account, before every call

Account dossiers, buying-group gaps, next-best plays, and churn-risk flags built from the calls, emails, and meetings your CRM never logged. Coverage for the whole book, not a hero account a week.

Use cases

What Sales & CS use Upside for

Each tile opens the full pillar page with how-it-works, customer proof, and the data behind the use case.

Account Management

Know the next play for every account.

Win-Back Sales KitAccount Engagement Summaries & DossiersMulti-Threading Analysis & Velocity TrackingSmart Event Invite List Building+ 1 more

Ask Your GTM Data

Ask anything about your GTM data in the AI tool you already use.

Ad-Hoc Pipeline QuestionsAccount Research Before a CallWin/Loss Themes from Call TranscriptsCustom Analyses Without a Data Team

Win-Loss Intelligence

Know why you really win and lose.

Product MarketingCampaign IntelligenceCompetitive Displacement Plays

Revenue Attribution

Attribution modeled the way your business works.

Milestone Analysis (Full Buyer Journey View)Hidden Contact & Touchpoint DiscoveryInbound vs. Outbound Pipeline RebalancingCustom Channel Creation from UTM Tags+ 2 more

GTM Apps

Build interactive dashboards. Publish them to exactly the right people.

Campaign Follow-Up TrackerMulti-Threading Coaching DashboardWin-Back Kit GeneratorAccount Health Board

What you get

Outcomes Sales & CS care about

Walk in prepared, every time

Open an account and see every call, email, referral, and champion move in one timeline.

Catch champion job changes automatically

When a champion changes companies, Upside surfaces it with the full relationship history so you re-engage first.

See churn risk before usage does

Sentiment shifts, recurring themes, and engagement drops flagged on the accounts that matter, so CSMs work the right ones.

User map

Who on the team it's for

Each role linked to its primary use case. Click any with an arrow to open the pillar page.

Account Executives

Account dossiers, next-best plays, and win-back kits for every account you own.

SDRs / BDRs

Account briefs, the buying-group personas you are missing, and a clear next step to open the account.

Customer Success

Churn-risk flags, health signals from real conversations, and expansion openings on the accounts that matter.

Advocacy Programs

Referral paths, advocate impact measured on pipeline, and community ROI you can actually ask for.

Other teams

Upside for the rest of the revenue org

For Marketers

See what marketing actually drove.

For RevOps & GTM Ops

Unified GTM data, no ETL project.

For Executives

Board-ready GTM truth.

For GTM Engineers

Build agents on real GTM data.